With the 12 months we’ve had at New York Metropolis Transit, I can say with pleasure there’s by no means been a greater time to be a Transit rider. Throughout subways, buses and paratransit we’ve made unimaginable strides, and the proof is within the ridership. On December 12, we broke our third subway report in as many weeks, carrying 4.65 million prospects.
It goes to point out, if you happen to ship nice service, individuals will use it. We had our greatest non-COVID November in fashionable report protecting final month, with 84.4% of trains working on time – our fifth ‘best’ of the 12 months and solely barely decrease than Could’s historic 85.2% excessive.
This enchancment didn’t occur by chance. New Yorkers might have observed that we’ve been ramping up the rollout of latest R211 practice vehicles. There are actually 765 in service on the A, C, B and G traces, plus your entire Staten Island Railway, with extra coming quickly. This 12 months, we additionally enhanced service on the A, L and M traces, slicing wait time for greater than 150,000 prospects.
As for buses, we proceed to modernize the fleet, most lately introducing new autos on Bronx routes. And simply final week, we introduced plans to buy an extra 100 new buses, coming to a route close to you. They are going to be outfitted with the Automated Digicam Enforcement (ACE) know-how now in use on 54 routes. We’ve obtained 1,400 camera-equipped buses complete, overlaying 560 miles throughout the Metropolis which might be serving to to extend bus speeds by as a lot as 30% in some corridors.
2025 was additionally the 12 months we carried out the Queens Bus Community Redesign. It represents a $34 million annual funding that has added 11 routes to the community, together with Rush Routes. Riders are experiencing 7% sooner journeys on these restricted cease routes. However even with extra floor to cowl, service supply systemwide hasn’t slipped. It elevated to 94.2% in November, a 3% enhance over 2023.
However no a part of this company has had a greater 12-month run than Paratransit. We’re offering 50% extra journeys every month than we have been in 2019, and this October we surpassed a million journeys for the primary time ever – not simply because the pandemic, however ever — making Paratransit the one mode on the MTA that’s far exceeding its pre-COVID ridership. Reliably robust on-time efficiency and new facilities just like the up to date MY AAR app and Faucet and Experience have made reserving and monitoring rides much more handy.
Credit score the place credit score is due, none of this occurs with out the unimaginable, 47,000-strong Transit workforce. We’re decided to maintain bettering how we use each instrument, each bit of information, and each kind of know-how accessible to us. With our continued dedication to excellence and new transit-focused companions coming to Metropolis Corridor, riders can anticipate even better issues to return in 2026.
