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Op-Ed | Driving change via significant dialogue | New York News

newyork-newsBy newyork-newsOctober 1, 2025No Comments3 Mins Read
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Op-Ed | Driving change via significant dialogue | New York News
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As a pupil at John Jay School of Prison Justice, Jeremiah Lambert-Norfleet is a fierce debater on nearly any subject. However after taking part in a brand new program we launched to enhance communication throughout the CUNY system, Jeremiah concluded that perhaps he’s a little bit too fierce at occasions. 

“Before the training, my instinct was to say, ‘Oh, you disagree with me? I’m going to prove you wrong with hardcore facts that you can’t dispute,’ but I learned to step back from that emotion,” Jeremiah says. “Being right might give you a little self-gratification, but it doesn’t necessarily solve the issue if you’re just making the other person feel defensive.” 

Jeremiah’s reflection captures the promise of selling constructive dialogue at a college as huge and numerous as CUNY.  

Over the previous 12 months, we’ve got been working with the Constructive Dialogue Institute (CDI) to strengthen dialogue, understanding and respect on our campuses.  

Because the world turns into more and more polarized and other people change into much less inclined to have interaction with opposing voices, these efforts are important. 

“In order to get the most out of education, people have to be their true selves and they have to be able to have these conversations,” says Dominic Stellini, the vp for pupil affairs at John Jay. “Through the culture change that we’re hoping to bring, more students, more faculty and more staff will feel comfortable on our campuses.” 

The work begins with coaching for everybody, beginning with our school presidents and deans. School and workers throughout the college are finishing coaching in serving to college students navigate tough conversations. College students are participating in a program referred to as Views, which teaches methods to modulate emotional responses, acknowledge areas of connection and talk throughout variations. Our college are weaving dialogue into classroom conversations, and faculties are launching student-led boards the place tough points could be mentioned with openness and respect.  

This isn’t about avoiding disagreement. It’s about studying to have interaction constructively — to actually pay attention, to convey empathy to battle and to embrace wholesome, knowledgeable debate as a core tenet of training.  

Jeremiah and his pal and fellow John Jay pupil Joshua Corridor got here to the Views program from sharply completely different angles. The place Jeremiah tended to be aggressive in debates, Joshua averted battle in any respect prices.  

“I don’t like having difficult conversations, to the point where even when I’m not wrong, I’ll apologize,” Joshua says. “But what this program showed me is that you have to step out of your comfort zone and have those difficult conversations to progress in life. You have to be a little uncomfortable to be comfortable.”   We reside in a time when “difference” too typically means “conflict” and speaking previous one another is simply too typically the default.  

There are not any fast fixes. However CUNY is betting that college students will embrace instruments we’re giving them to listen to one another out, to disagree respectfully and develop from good-faith engagement with these with whom we disagree. Our aim is to weave this capability for connection into the material of CUNY itself — in order that it turns into a part of who we’re. 

Matos Rodríguez is the chancellor of The Metropolis College of New York (CUNY), the biggest city public college system in the USA. 

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