Downed energy traces in New Haven, Connecticut, precipitated main delays in Amtrak service between Boston and New York on Thursday.
Amtrak first reported the problem in a social media publish simply earlier than 8:30 a.m., saying rail service within the New Haven space had been experiencing delays resulting from “overhead power issues.” Simply minutes later, they mentioned Acela 2190 between New Haven and Boston had been canceled resulting from “ongoing mechanical issues and overhead power issues.”
In an replace 4 hours later — simply earlier than 12:30 p.m. — Amtrak mentioned that service continued to be stopped between New York and Boston. Partial service was restored simply earlier than 1 p.m., however Amtrak mentioned further delays had been anticipated.
Service Replace: Service continues to be stopped between New York (NYP) and Boston (BOS). Partial service is anticipated to be restored inside the subsequent hour. We respect your persistence throughout this ongoing delay.
— Amtrak Northeast (@AmtrakNECAlerts) March 27, 2025
Riders took to social media to precise their frustration with the delays and the lack of understanding from Amtrak:
2154 to boston. Energy traces had been down prompting an enormous delay. No communication or updates, completely irritating.
— Kantocollections (@kantocollects) March 27, 2025
is rail service suspended or is it resumed? In a number of different tweets, you say rail service has resumed. Determine it out. It’s embarrassing.
— helen (@hcwdal) March 27, 2025
final replace was 2 hours in the past, please replace us!!!
— maleeeeeha (@maleehaabrar207) March 27, 2025
What’s the ETA to get this fastened!
— jack sandri (@sandri_jack) March 27, 2025
No trains are transferring. Which path has service been restored? Going South or North? Going south we have now been at New Haven for hours and nonetheless should not transferring.
— S Elle Smith 💼⚖️👠 (@LittleOnederful) March 27, 2025
— ScottyDoezntKnow (@ScottyDoezntKn0) March 27, 2025
Hello I’ve been on the Amtrak 93 which is at present 1 and hr 20 minutes behind we have now been stopped 3-4 and now we’re at OSB and stopped for an unknown time I’ve a live performance and resort to get to what’s the means of getting refunded/reimbursed for this ridiculous expertise???
— kpoppin (@myhubbyjbe) March 27, 2025
No bulletins but on practice 190, ready at New Haven for 3 1/2 hours.
— Shamit Patel (@smdpatel) March 27, 2025